Welcome to PocketBot Solutions LLP ("PocketBot," "we," "us," or "our"). This Payment Policy outlines the terms and conditions related to payments for our automation tools for mobile games and related services (collectively, the "Services"). By making a payment for our Services, you agree to comply with the terms outlined in this Payment Policy. Please read this policy carefully before making any payments.

1. Pricing and Payment

1.1 Pricing Information: The pricing for our Services is clearly outlined on our website or other platforms where our Services are offered. Prices are subject to change at our discretion, and any changes will be communicated to you in advance.

1.2 Payment Method: We accept payments through the payment methods specified on our website or other platforms. By making a payment, you represent and warrant that you are authorized to use the selected payment method.

2. Trial Period

We offer a trial version of our software for users to evaluate the functionality and suitability of the Services before making a purchase. We strongly recommend that you take advantage of the trial period to assess whether our Services meet your needs.

3. Refund Policy

3.1 No Refunds: We do not offer refunds for payments made for our Services. Once a payment is made, it is non-refundable. This policy applies regardless of whether you have used the Services during the payment period.

3.2 Exception: In the unlikely event of a technical issue or error on our part that prevents you from accessing or using the Services, we will work diligently to resolve the issue and provide appropriate compensation or extension of the subscription period. Such instances will be addressed on a case-by-case basis.

4. Subscription Renewal

If you purchase a subscription plan for our Services, it will automatically renew at the end of each subscription period unless you cancel the subscription before the renewal date. You will be billed for the renewal at the current applicable subscription rate.

5. Payment Disputes

If you have any questions or concerns regarding a payment or if you believe there is an error in a payment transaction, please contact our customer support at support@pocketbot.net for assistance. We will investigate and resolve any legitimate payment disputes in a timely manner.

6. Contact Us

If you have any questions or concerns about this Payment Policy or our payment practices, you can contact us at support@pocketbot.net.